OUR MISSION IS TO HARNESS OUR CREATIVITY
INTO A VIABLE SOLUTION.CREATED WITH COMFORT IN MIND
Our jewellery pieces are exquisitely crafted, echoing the timeless beauty of India’s rich heritage. Each design tells a story—rooted in tradition, yet made to shine in today’s world.
1. General Information
• Titli.biz is an online store that sells oxidised silver, brass, and gold plated jewelleries.
• All products are handcrafted or handpicked from skilled artisans.
• These Terms apply to all users of the site, including browsers, vendors, customers, and contributors.
2. Eligibility to Purchase
• You must be at least 18 years old or using our site under the supervision of a parent/guardian.
• You agree to provide accurate, complete, and current information when placing an order.
3. Product Information & Pricing
• We try to display product images and descriptions as accurately as possible. Slight variations in colour, design, or texture may occur due to lighting, screen settings, or handcrafted nature of the products.
• Prices are subject to change without prior notice.
• All prices are in Indian rupees and inclusive/exclusive of applicable taxes (as per location).
4. Orders & Payments
• Orders are confirmed only upon receipt of full payment.
• We accept payments via [list payment methods – UPI, Cards, Net Banking, Wallets, etc.] through our secure payment gateway.
• We reserve the right to cancel any order due to product unavailability, payment issues, or suspected fraudulent activity.
5. Shipping & Delivery
• Orders are shipped within 3 working days after confirmation.
• Delivery timelines depend on the shipping location and courier service. Delays due to unforeseen events are not our responsibility.
• Once shipped, you will receive tracking details via email/SMS.
6. Returns, Exchanges & Refunds
• Due to hygiene and safety reasons, jewellery is non-returnable and non-refundable, except in cases of:
◦ Wrong item received
◦ Damaged product upon delivery (with unboxing video proof)
• Any return/exchange request must be raised within 24 hours of delivery.
• Refunds, if approved, will be processed within 5-7working days via the original payment method.
7. Intellectual Property
• All content on our website — including images, product designs, text, and logos — is the property of titli.biz or its suppliers.
• You may not reproduce, distribute, or use any content without prior written permission.
8. Privacy Policy
• We value your privacy. Your personal information is collected and used only to process orders, improve our services, and communicate with you.
• We do not sell, rent, or share your personal information with third parties except as required by law.
9. Limitation of Liability
• We are not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.
• We do not guarantee that our website will be uninterrupted, secure, or error-free website.
10. Governing Law
• These Terms & Conditions are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in [Bangalore/Karnataka].
11. Contact Us
For queries, complaints, or feedback, contact us:
📧 Email: titliflutteringwings@gmail.com
📞 Phone/WhatsApp: 8095260654
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