Terms and Conditions

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Welcome to Titli. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please do not use our website.

1. General Information Our website is an online platform where you can purchase high-quality jewellery items. The products available on the website are designed for personal use and are not for resale. We reserve the right to change, modify, or update these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date.

2. Product Information We take every effort to ensure that the descriptions, prices, and images of our jewellery products are accurate. However, we do not guarantee that these details are free from errors. If a product is listed at an incorrect price or with incorrect information, we may cancel the order at our discretion.

3. Orders Once you place an order, we will send an order confirmation email acknowledging that we have received your order. However, this does not mean we have accepted your order. We reserve the right to refuse or cancel any order at any time, including after we have sent the order confirmation email.

4. Payment We accept various payment methods as detailed on the checkout page. By providing your payment details, you confirm that the information is correct, and the payment will be processed according to your selected payment method.

5. Shipping and Delivery We offer shipping to the locations within India. Shipping charges are calculated based on the delivery address and the weight of your order. We aim to dispatch orders within next business day  but delivery times may vary depending on the carrier and destination.

6. No Returns Policy All sales are final. We do not accept returns or exchanges on any jewellery products purchased from our website. Please carefully review your order before completing your purchase. If you have any questions regarding the product before making a purchase, please contact us.

7. Defective or Damaged Items If you receive a defective or damaged item, please contact us within one day of receiving your order. We will assess the issue and offer a solution, which may include a replacement or a store credit. This policy does not apply to damage caused by misuse or wear and tear after the product has been received.

8. Customer Responsibilities You are responsible for providing accurate and complete information when making a purchase. We are not liable for any errors in the order due to incorrect details provided by you. Please ensure that you have selected the correct product, size, and color before completing your purchase.

9. Intellectual Property All content on this website, including text, images, logos, designs, and graphics, is the property of Titli and is protected by intellectual property laws. You may not use, copy, or distribute any of this content without our express permission.

10. Limitation of Liability To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products or website. Our liability is limited to the amount you paid for the product in question.

11. Privacy and Data Protection We take your privacy seriously. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of your information in accordance with our Privacy Policy.

12. Governing Law These Terms and Conditions are governed by the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in India.

13. Contact Information If you have any questions or concerns about our terms and conditions, please contact us at titli.flutteringwings@gmail.com or +91 8095 260 654.

By using our website and placing an order, you confirm that you have read, understood, and agreed to these Terms and Conditions.